Running a hotel can be a difficult thing to do as there are so many moving pieces. The general manager of the hotel along with key executives who are heads of their own department will be in charge of running the hotel. Generally the general manger tends to be the immediate supervisor of these executives. Running a hotel is a 24/7 business and you must make sure everything is operating smoothly at all times.
Protect the guests
When you run a hotel you must make sure that you protect the people who are inside of them and you must also take care of their belongings. There are certain things that should be a part of every security plan. The security plan should consist of the security personal, the equipment needed, the identification procedures and the safety procedures. The security personal should consist of people who take regular walks around the premises, who identify and investigate suspicious behavior and they should also work closely with local law enforcement agencies as well. They should be to use equipment such as two way walky-talkies and for the bigger hotels more advanced things like the Hikvision blazer pro. Also there should be identification procedures as well; cards with employee’s pictures on them should be given to all the staff. This is very important for security purposes. Safety procedures should also be in place and security personal must be a part of coming up with things such as emergency plans.
Do not cut corners
If you want to run a successful lodging establishment you cannot cut corners when you are building it or when you are operating it. This will reduce the quality of the hotel and take away from the guest’s experience. Even when you are doing small things such as providing identification for your staff you should get a fargo ID card printer so that you can get clear and more detailed identification done which will make it easier for people to see what is on them. By taking the time to do even the smallest things properly it will increase your chance of success.
Know your primary market
You must make sure you know who your main guests are. This way you will know what services you need to develop to keep them happy. Also the size and the facilities in your hotel will also depend on your primary market and who you are trying to attract. Not everyone wants to go to luxurious hotels on holidays so different types of hotels will cater to different people.